Move-Out Deadline is Monday, July 28 at 12PM

Below contains information about how to move-out of your Courtyards at UMD apartment/bedroom and how to check-out properly.  Please note that failure to check-out properly will result in a $100 Improper Check-Out Fee. 

Summer Courtyards Service Desk Hours:

Memorial Day – Monday, May 26 | 12PM – 8PM

Monday – Friday | 9AM – 8PM

Saturday & Sunday | 12PM – 8PM

Saturday, July 19 & Sunday, July 20 | 9AM – 10PM

Monday, July 21 – Wednesday, July 23 | 9AM – 10PM

Thursday, July 24 & Friday, July 25 | 8AM – 11PM

Monday, July 28 | 8AM – 12PM

 

What if I’m moving out prior to Monday, July 28? Am I still responsible for the installments?

Yes, you are still responsible.  You can move-out prior to Monday, July 28, however you are still responsible for all installments through the remainder of your 2024-25 lease.  For example, if you move-out on May 18, you will still have two more installments posted on your portal on June 1 and July 1.  The last installment for 2024-25 will be on July 1. 

*Installments not paid will be sent to collections.  This will negatively impact your credit, your guarantors’ credit, and your ability to obtain an apartment elsewhere in the future.   

How do I check-out at The Courtyards Service Desk? Do I need an appointment?

No appointment is necessary.  You will be able to check-out anytime the Clubhouse is open. Our student staff will provide you with an envelope to fill out, you will fill out a key card form that you signed at check-in, then you are done. It will only take a few minutes. If you do not check-out while the Clubhouse is open, you will be charged a $100 Improper Check-Out Fee (example: leaving keys on your bed). If you lose any of your keys you will be charged the following: $75 front door, $75 bedroom, $25 mailbox. If you lose all three keys you will be charged $175. We will not accept keys by mail (there are no exceptions to this). 

*Please note that if at 12:01pm on Monday, July 28, you have turned in your keys but still have not moved out of your apartment you will get a $100 Improper Check-Out Fee for not being moved out by 12pm. 

When do I get a security deposit back?

You do not have a security deposit at The Courtyards at UMD.  The $300 reservation payment you gave to us when you signed your lease was applied to your first installment.  If you do have a positive balance after July 28 a check will be mailed to your address (address you leave on your check-out envelope) within 6-8 weeks. 

How do I forward mail?

Prior to checking out, please check your mailbox one last time.  Mail is not forwarded by The Courtyards, and you will have to visit the USPS website to have your mail forwarded to your new address.  Also, any packages we receive after you move-out will be returned to the sender. 

How should I leave my bedroom/apartment when I move out?

Your Bedroom:  Remove all belongings, remove tacks or nails, wipe down all hard furniture to remove dust, and vacuum.

Bathroom:  Wipe down sink, bathroom counter, drawers, clean floor, clean toilet, clean mirror, wipe down tub, remove any stickers, items on walls. 

Common Area:  Remove all of your items from the common area (kitchen, closets, laundry room, living room, balcony, etc).  Anything left behind that is yours will result in possible charges. 

Common area must be left in a clean and satisfactory condition.  Any trash left in common area will result in a charge ($80 per bag of trash).  Clean all floors, clean fridge/freezer, stove, clean inside kitchen drawers, wipe down kitchen counters, wipe down hard furniture in living room.  Please work together with your roommates.  

*TIP | The most common item residents forget to do is leaving food in the fridge/cabinets.  Make sure you trash out to avoid damage charges. 

What if I don’t check-out by 12pm on Monday, July 28?

A $100 Improper Check-Out Fee will be charged to your account, and you will also be charged a $100 lease holdover fee per day.  Our maintenance, cleaning, and painting crew will begin work right at 12pm on Monday, July 28 to get spaces ready for the next student moving into your space. 

How are Damage Charges Assessed?

IMPROPER CHECK OUT CHARGES

Failure to check-out at the Courtyards Service Desk will result in a $100 Improper Check-Out Fee.  Example:  Leaving keys in your apartment and not checking out at Service Desk will result in an Improper Check-Out Charge. 

Also, there will be a $100 per day fee for each day or portion of a day that you remain past the move out date and time plus any additional charges according to The Courtyards lease.

Normal wear and tear are defined as damage that naturally and inevitably occurs when a resident lives in an apartment. If you are not sure about whether something is normal wear and tear, use these guidelines.

Examples of normal wear and tear:

  • Small scratches or nicks in paint
  • Worn carpet (not including stains)
  • A few small tack holes
  • Cabinet door that will not close or loose towel rack

Examples of NOT normal wear and tear:

  • Permanently stained or burned carpets or counters
  • Smoke damage
  • Permanently stained, torn, or broken furniture
  • Permanently stained or broken kitchen tile
  • Holes in the wall
  • Missing furniture or contents
  • Excessively torn or broken blind slats
  • Garbage or personal items left in apartment
  • LED Strip Lights that leave behind sticky residue, wall damage, or paint damage.
  • Dirty Bathroom (Tub/Toilet, etc)
  • Broken/cracked windows
  • Burned/scratched/damaged/stained vinyl/plank/carpet/tile flooring
  • Cracked/damaged/stained toilets, tubs and mirrors
  • Dented/burned/cracked/damaged/stained residue covered appliances, sinks, doors, cabinets and light fixtures
  • Broken/damaged fridge shelves or shelf holders/guards
  • Grease or burnt residue on/in stove/oven

Residents are expected to leave their apartment in a good condition, similar to when they moved in.  Damages to bedroom/bathroom spaces will be charged to the individual directly.  Damage charges for common areas will result in the charge being split by all apartment occupants evenly.  For example, if there is a bad stain on carpet in your bedroom, that charge would be charged to yourself.  If there is a bad stain in the common area carpet (and if no one takes responsibility for that carpet stain, and there was no mention of it in a Room Condition Report), then that charge will be split evenly by all apartment occupants.

*If you would like to claim responsibility for damage in your apartment you can do this on your check-out envelope when you move out.  This would prevent your roommates from receiving these charges.  All common area damages will be divided equally among residents of the apartment if no one claims responsibility. 

How can a roommate take responsibility for damages?

On the back of the move-out envelope it lists an area where you can claim responsibility for damages in the common area.  If no one takes responsibility of damages in the common area, charges will be split evenly amongst roommates.

Can I continue to park at Courtyards once I check-out?

Once you check-out, your vehicle registration will be removed from the DOTS database, and you would be eligible to receive citations from UMD DOTS. 

I need to stay a couple extra days. Is this ok?

You must be moved out by Monday, July 28 at 12pm.  There are no exceptions to this. 

I moved out but forgot to turn in my keys, is it ok if I mail them in?

Keys will not be accepted via mail.  Any key that we do not get back when you check out will result in a charge. 

Can I move out before the end of the lease year?

Residents may be required to move-out due to academic / judicial ineligibility or voluntary transferring their lease.  Residents who check-out prior to the conclusion of their lease without a re-lessor remain financially responsible for their lease.  Departing residents must remove all belongings and properly check-out at the Courtyards Service Desk.  After a resident moves out, regardless of the time of year or relation to the conclusion of the lease, a move out inspection will be conducted by staff.  The departing resident will be held responsible for cleanliness and damage in their bedroom.  All residents of the apartment share responsibility for any damage in the common areas.  If a bathroom is shared, responsibility for damage and cleanliness will be shared by the residents.  For non-shared bathrooms, the individual resident will be responsible.

If you have any further questions, please feel free to reach us via email at thecourtyards@cocm.com or via phone at 301.314.2466.  The Courtyards at UMD Housing Office is open Monday – Friday from 9am-5pm.  We are here to help!

Move-Out CheckList:

  • All personal belongings must be removed, and no bags of trash left in the apartment.
  • No tacks, nails, shelves, hooks, etc. in the walls
  • Vacuum Carpet / Sweep/Mop Vinyl Floors
  • Clean/wipe down bathroom (tub, sink, toilet, and cabinet)
  • Clean/wipe down windowsills
  • Clean/wipe down all kitchen cabinets
  • Clean/wipe down refrigerator/freezer
  • Clean/wipe down stove top and oven
  • Clean/wipe down microwave
  • Empty the lint trap in the dryer and wipe off the washer/dryer surface
  • Remove any signs or stickers from doors and windows
  • Check your mailbox before checking out at Service Desk.  Forward your mail to the US Postal Service.
  • Close windows (not closing windows when you check-out and any damages from leaving windows open from weather will result in damage charges).
  • Lock your bedroom door.
  • Complete a Check Out Agreement Form at The Courtyards Service Desk and turn in your keys (Keys must be turned in when checking out. Keys will not be accepted via mail).  Leaving keys in your unit will result in an Improper Check-Out Charge of $100.