All residents who are not returning to their same bedroom for the 2024-2025 lease year are required to move out of their apartment by July 27, 2024 at noon. Please review the information below to ensure all move out responsibilities are completed. Please note that mail is not forward by The Courtyards after a resident moves out. To have mail forwarded, please visit the USPS website.
Successful Move-Out Checklist
The following guidelines should be followed to ensure a successful move out:
- Remove all personal belongings
- Remove tacks, nails, shelves, etc. in the walls; repair damages larger than tack holes (do not use toothpaste to repair holes in walls!)
- Wipe down all furniture with a soft cloth to remove all dust
- Vacuum carpet, inside closets and under all furniture
- Clean all mirrors
- Wipe down all sinks and bathroom areas; be sure there is no mildew build up
- Clean the tubs and showers and remove the soap scum
- Clean bathroom sinks and toilets
- Clean all tile floors
- Dust all blinds, window sills and baseboards
- Empty all cabinets and wipe them out
- Clean the refrigerator
- Wipe off the stove top, scrub the drip pans and clean the oven
- Clean the inside and outside of the microwave
- Put dishwasher detergent in the dishwasher and run it empty, to clean it
- Empty the lint trap in the dryer and wipe off the washer surface
- Remove any signs or stickers from doors and windows
- Officially check out with the Courtyards staff either by appointment with the Management Office or by Express Check Out at the After Hours Desk
- Turn in your keys
- Leave a forwarding address to be reached in case of a rent refund or balance due
- Normal wear and tear does not include:
- Dirty carpets, counters, appliances, or bathroom
- Dirty, torn, stained, or broken furniture
- Dirty or stained kitchen tile
- Marks on walls or holes in walls
- Missing furniture or contents
- Torn or broken blind slats
For clarification as to whether something is normal wear and tear, residents may contact the Management Office at 301.314.2466. Damages are evaluated by management and assessed in accordance with the standard damage billing policy. Please view the list of common charges for more information about the standard damage charges and administrative fines.
The last day of your 2023-24 lease is on Saturday, July 27 by 12pm. Your bedroom must be completely empty of all personal belongings and your three keys (front door, bedroom, and mailbox) must be turned into the Clubhouse Desk by that date and time. All of your items left in the common area must also be taken with you by that date/time. Check information below for more directions about how to leave your apartment.
What if I’m moving out prior to Saturday, July 27? Am I still responsible for the installments?
Yes, you are still responsible. You can move-out prior to July 27, however you are still responsible for all installments through the remainder of your 2023-24 lease. For example, if you move-out on May 18 (last day of final exams), you will still have two more installments posted on your portal on June 1 and July 1. The last installment for 2023-24 will be on July 1.
*Installments not paid will be sent to collections. This will negatively impact your credit, your guarantors’ credit, and your ability to obtain an apartment elsewhere in the future.
How do I check-out at the Clubhouse? Do I need an appointment?
No appointment is necessary. You will be able to check-out anytime the Clubhouse is open. Keep in mind the Clubhouse will be closed on July 4. Our student staff will provide you with an envelope to fill out, you will fill out a key card form that you signed at check-in, then you are done. It will only take a few minutes. If you do not check-out while the Clubhouse is open, you will be charged a $100 improper check-out fee (example: leaving keys on your bed). If you lose any of your keys you will be charged the following: $75 front door, $75 bedroom, $25 mailbox. If you lose all three keys you will be charged $175. We will not accept keys by mail (there are no exceptions to this).
*Please note that if at 12:01pm on July 27, you have turned in your keys but still have not moved out of your apartment you will get a $100 improper check-out fee for not being moved out by 12pm.
When do I get a security deposit back?
You do not have a security deposit at The Courtyards at UMD. The $300 reservation payment you gave to us when you signed your lease was applied to your first installment. If you do have a positive balance after July 27 a check will be mailed to your address (address you leave on your check-out envelope) within 6-8 weeks.
How do I forward mail?
Prior to checking out, please check your mailbox one last time. Mail is not forwarded by The Courtyards, and you will have to visit the USPS website to have your mail forwarded to your new address. Also, any packages we receive after you move-out will be returned to the sender.
How should I leave my bedroom/apartment when I move out?
Your Bedroom: Remove all belongings, remove tacks or nails, wipe down all hard furniture to remove dust, and vacuum.
Bathroom: Wipe down sink, bathroom counter, drawers, clean floor, clean toilet, clean mirror, wipe down tub, remove any stickers, items on walls.
Common Area: Remove all of your items from the common area (kitchen, closets, laundry room, living room, balcony, etc). Anything left behind that is yours will result in possible charges.
Common area must be left in a clean and satisfactory condition. Any trash left in common area will result in a charge ($80 per bag of trash). Clean all floors, clean fridge/freezer, stove, clean inside kitchen drawers, wipe down kitchen counters, wipe down hard furniture in living room. Please work together with your roommates.
*TIP | The most common item residents forget to do is leaving food in the fridge/cabinets. Make sure you trash out to avoid damage charges.
What if I don’t check-out by 12pm on Saturday, July 27?
A $100 improper check-out fee will be charged to your account, and you will also be charged a $100 lease holdover fee per day. Our maintenance, cleaning, and painting crew will begin work right at 12pm on July 27 to get spaces ready for the next student moving into your space.
How are damage charges assessed?
Damages to bedroom/bathroom spaces will be charged to the individual directly. Damage charges for common areas will result in the charge being split by all apartment occupants evenly. For example, if there is a bad stain on carpet in your bedroom, that charge would be charged to yourself. If there is a bad stain in the common area carpet (and if no one takes responsibility for that carpet stain, and there was no mention of it in a Room Condition Report), then that charge will be split evenly by all apartment occupants.
*If you would like to claim responsibility for damages in your apartment you can do this on your check-out envelope when you move out. This would prevent your roommates from receiving these charges. All common area damages will be divided equally among residents of the apartment if no one claims responsibility.
How can a roommate take responsibility for damages?
On the back of the move-out envelope it lists an area where you can claim responsibility for damages in the common area. If no one takes responsibility of damages in the common area, charges will be split evenly amongst roommates.
Can I continue to park at Courtyards once I check-out?
Once you check-out, your vehicle registration will be removed from the DOTS database, and you would be eligible to receive citations from UMD DOTS.
I need to stay a couple extra days. Is this ok?
You must be moved out by Saturday, July 27 at 12pm. There are no exceptions to this.
I moved out but forgot to turn in my keys, is it ok if I mail them in?
Keys will not be accepted via mail. Any key that we do not get back by Saturday, July 27 at 12pm will result in a charge.
Can I move out before the end of the lease year?
During the lease year, residents may be required to move-out due to academic / judicial ineligibility or voluntary re-leasing. Residents who check-out prior to the conclusion of their lease without a re-lessor remain financially responsible for their lease. Departing residents must remove all belongings and properly check-out at the Main Office or Clubhouse Desk by the provided date. After a resident moves out, regardless of the time of year or relation to the conclusion of the lease, a move out inspection will be conducted by staff. The departing resident will be held responsible for cleanliness and damage in their bedroom. All residents of the apartment share responsibility for any damage in the common areas. If a bathroom is shared, responsibility for damage and cleanliness will be shared by the residents. For non-shared bathrooms, the individual resident will be responsible.
End Of Lease Year
Move-out day for the 2023-2024 lease year is Saturday, July 27, 2024. Check-out is required at the end of your lease term. When checking out of an apartment, each resident must follow these procedures to limit the chance of incurring additional charges and to ensure they have completed the move-out process.
All personal property must be removed from your unit and it must be returned to the condition it was in when you moved into the apartment. To complete your check-out, please visit the Courtyards Office during regular business hours (Monday-Friday 9AM-5PM). You will need to complete a check-out form and submit your keys. Once you turn in your keys, you will not be permitted to re-enter your apartment or to access your mailbox. If the Courtyards Office is closed, you must check-out at the After Hours Desk. Failure to properly check-out will result in a $100 Improper Check-out Fee.
Once you check-out, Management Staff will enter the apartment to complete a Move-Out Inspection. The current condition of the apartment will be compared with your Room Condition Report to determine any damage fees that must be assessed to you. Do not forget to remove all unwanted items from your room and apartment, and take any large items to the dumpster areas. If you leave items or trash in your unit, they will be considered abandoned property and thrown away, and an additional charge for trash removal may be assessed to your account. Please refer to this list of Common Damage Charges.
Please note that if any resident moves out prior to the end of his/her lease or without transferring to another student, he/she remains financially responsible for the remainder of the lease. This financial responsibility is only relinquished if the lease term ends or the lease is officially transferred to another student.
During Lease Year
During the lease year, residents may be required to move-out due to academic / judicial ineligibility or voluntary lease transfer. Residents who check-out prior to the conclusion of their lease without a re-lessor remain financially responsible for their lease. Departing residents must remove all belongings and properly check-out with the Management Office or After Hours Desk by the provided date. After a resident moves out, regardless of the time of year or relation to the conclusion of the lease, a move out inspection will be conducted by management. The departing resident will be held responsible for cleanliness and damage in their bedroom. All residents of the apartment share responsibility for any damage in the common areas. If a bathroom is shared, responsibility for damage and cleanliness will be shared by the residents. For non-shared bathrooms, the individual resident will be responsible.